Q.  How can you manage my clients?
A.  We maintain individual databases for each of our clients with the capability to track the number and content of your contact with each.  We can handle your mailings from content to delivery at the post office.

Q.  How is billing handled?
A.  The choice is yours.  We can work on an hourly or project bases, or a monthly retainer.  You decide what fits your needs best.

Q. Can you handle "Rush" projects?
A. We make every effort to accommodate your RUSH jobs. Of course any advance notice you can give would be much appreciated. Additional fees may apply.

Q. What is your rate structure?
A. There are many different types of services that Your Office 2 can provide for our clients. Rates will vary depending on the type of services required and the level of expertise involved. We will always work with you to find the very best solution for your needs.

Q. Is a Service Agreement required?
A. Your Office 2 requires a signed service agreement prior to beginning service of any kind. The agreement will specify the duties to be performed and will be clarified and understood between both parties prior to implementation. The agreement can be long or short term. Retainers are an option, payable on the 1st of the month. Late payments will delay or cease further project progress.

Q. What are the payment options?
A. Your Office 2 currently accepts the following forms of payment: Paypal and Business check

Q. How is invoicing handled?
A. Your Office 2 will email invoices to the client on a monthly basis. Certain projects may require additional expenses such as Postage, Printing, Special Project Supplies, Courier, etc. Any additional expenses will be mutually agreed upon prior to project implementation and will be noted on the invoice. Net 15 days.